Northstar Solutions

Automation + AI for enquiries

Automation That Handles Enquiries and Saves You Time

We help businesses automatically capture enquiries, respond to customers, and reduce manual admin using simple automation and AI tools.

Request a Free Automation Audit See How It Works

What We Do

Northstar Solutions helps businesses streamline how they handle enquiries, conversations, and follow-ups.

Instead of manually replying to emails, messages, and forms, we build automated systems that respond instantly, organize information, and keep everything running smoothly in the background.

Our solutions are custom-built to fit how your business actually operates — no complicated software and no unnecessary complexity.

Services

Automated Lead Capture & Intake

We make sure every enquiry your business receives is captured, answered, and organized automatically.

  • Customers receive instant responses
  • Enquiries don’t get missed
  • Leads are organized in one place
  • Less manual back-and-forth
This can include chatbots, smart forms, automated replies, and lead routing.

AI Assistants & Virtual Reception

We set up AI-powered assistants that handle common customer questions and conversations for you.

  • Your business stays responsive 24/7
  • Fewer interruptions during the workday
  • Reduced pressure on you or your staff
  • Faster replies for customers
This can include website assistants, AI phone reception, and automated messaging.

Workflow Automation & Follow-Up Systems

We automate repetitive tasks so your business runs more smoothly behind the scenes.

  • Less admin work
  • Fewer mistakes
  • More consistent follow-ups
  • Better internal organization
This can include follow-ups, scheduling, notifications, and system integrations.

How It Works

Step 1 — Free Automation Audit

We review how your business currently handles enquiries and admin tasks.

Step 2 — Build & Setup

We design and implement a custom automation system tailored to your needs.

Step 3 — Ongoing Improvement

We monitor, maintain, and improve the system as your business grows.

Who This Is For

  • Businesses that receive regular enquiries
  • Teams that spend time replying to emails or messages
  • Businesses that book consultations, appointments, or quotes
  • Owners who want to reduce admin and improve response times

Start with a Free Automation Audit

The free automation audit shows where your business could save time, reduce manual work, and improve how enquiries are handled.

There’s no obligation — it’s simply a clear overview of what could be automated and how.

Request a Free Automation Audit

Why Northstar Solutions

Kelowna-based Custom-built solutions No long-term lock-in Designed for real businesses

Contact

Tell us a bit about your business and what you’d like to improve. We’ll follow up shortly to discuss your automation audit.

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© Northstar Solutions
Simple automation. Clear outcomes. Less admin.
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Northstar Solutions

Never Miss Another Lead Again

Northstar Solutions builds AI assistants for home service businesses in Kelowna that answer enquiries instantly, qualify leads, and send you all the details—while you’re still on the job.

Request a Free AI Audit See How It Works

Serving window cleaning, gutter cleaning, pressure washing and other home services across Kelowna & surrounding areas.

Built for Busy Home Service Owners

Perfect for:

  • Window & gutter cleaning
  • Pressure washing & house washing
  • Landscaping & lawn care
  • Exterior/roof cleaning
  • Handyman & small trades

We handle enquiries from:

  • Website contact forms
  • “Get a quote” chat widgets
  • After‑hours enquiries
  • Mobile visitors who prefer chat over calling

The Problem: Leads Come In. You’re On a Ladder.

Most home service businesses lose work because:

  • Calls go to voicemail while you’re working
  • Website visitors don’t want to wait for a reply
  • Quotes get delayed until you’re back at the computer
  • There’s no simple way to track every enquiry in one place

Northstar’s AI assistant:

  • Replies to new enquiries instantly, 24/7
  • Asks the right questions (service, area, home type, contact)
  • Sends all the lead info into a simple dashboard/Google Sheet
  • Can trigger automatic follow‑up messages so more quotes turn into booked jobs

How It Works

1. Quick Audit

We look at how enquiries currently come in (website, forms, calls, messages) and what information you need to quote properly.

2. Build Your Assistant

We design a custom chat flow for your business that collects service type, area, property details, and contact info, then sends it straight to you.

3. Launch & Optimize

We install the assistant on your site (or a standalone link), connect it to your lead sheet, and keep improving it each month as your business grows.

No code, no extra logins, no new software for you to learn. You just get more organized leads.

Simple Pricing

Every build is custom, but most home service systems fall into this range.

Setup Fee

From CA$1,000

  • Custom assistant design & build
  • Integration with your site or a hosted chat page
  • Lead capture & Google Sheet setup
  • Basic automated follow‑up

Ongoing Maintenance

From CA$500/month

  • Monitoring & fixes
  • Updating services, pricing, FAQs
  • Improving the flow over time
  • Adding new automations as your business grows

We’ll confirm your exact setup fee after a short discovery call. No long‑term contracts.

Request a Free AI Audit

Why Northstar Solutions?

Northstar Solutions is a small automation studio based in Kelowna, focused on helping local home service businesses run smoother without hiring more office staff. Instead of selling generic software, we build and manage a system that fits how you already quote, schedule, and follow up.

You focus on clean windows and happy clients. We’ll make sure no enquiry slips through the cracks.

Frequently Asked Questions

Do I need a website for this to work?

No. We can give you a hosted chat link you can share on your Google Business Profile, social media, or QR codes, and we can embed it into your website later if you have or build one.

Will this replace my receptionist?

It can reduce how many calls and emails they need to handle, but most businesses use it to handle after‑hours enquiries, basic questions, and quote requests—so your human team can focus on scheduling and customers.

What if I’m not technical at all?

You don’t need to be. We handle the build, setup, integrations, and ongoing updates. You just see organized leads coming in.

How long does it take to launch?

Most new systems are live within 7–14 days, depending on how quickly we get your service details and pricing.

Can I cancel the monthly maintenance?

Yes, everything is month‑to‑month. If you cancel, we’ll simply turn off ongoing optimization and monitoring.